What if we have schedule conflicts or changes? Do you have a refund policy?
As a nationwide leader in reading and writing skills instruction, the Institute of Reading Development is committed to giving all students the same, enriching program experience. Enrolling in a program means that your child will have a great time learning the skills he or she needs to succeed.
- Make-up Classes – If you cannot attend a regularly scheduled class, we can arrange a make-up with another online class. We use the same curriculum in all our programs, and every teacher is knowledgeable, encouraging, and highly trained, so your child won’t miss a beat! Go ahead and enroll now to secure your spot in the program with the best schedule for you, then contact us to arrange convenient make-up lessons.
- Cancellations – Similarly, if a class is cancelled, we will offer you a make-up. If your entire program is cancelled for any reason, you will have the opportunity to transfer into a different online program at no additional cost.
- Credits – If you need to withdraw completely before your program begins, you will receive a full course credit for a future reading program that may be used by any member or your family or transferred to a friend.
- Refunds – Enrollments may be fully refunded before a program begins if requested within 10 days of your payment. If you have already received program books and materials, you will be responsible for returning them in undamaged condition.
To take advantage of any of these flexible options, please call 1-800-903-0651. We’ll make sure that your child receives the full benefits of the program in which you enrolled.