What if we have schedule conflicts or changes? Do you have a refund policy?
As a nationwide leader in reading skills instruction, the Institute of Reading Development is committed to giving all students the same, enriching experience. Enrolling in any of our live, face-to-face online programs means that your child will have fun learning the skills he or she needs to succeed with reading, and that you will have many flexible options should you encounter scheduling obstacles or changes.
- Make-up Classes – If you cannot attend a regularly scheduled class, we can arrange a make-up with another online class. If you can’t attend a make-up, we have online study units for some lessons. We use the same curriculum in all our programs, so your child won’t miss a beat! Go ahead and enroll now to secure your spot in the program with the most convenient schedule for you, then contact us to arrange make-up lessons.
- Cancellations – Similarly, if a class is cancelled, we will offer you a make-up. If your entire program is cancelled for any reason, you will have the opportunity to transfer into a different online program at no additional cost.
- Credits – If you need to withdraw completely before your program begins, you will receive a full course credit for a future reading program that may be used by any member or your family or transferred to a friend.
- Refunds – Enrollments may be fully refunded before a program begins if requested within 10 days of your payment. If you have already received program books and materials, you will be responsible for returning them in undamaged condition.
To take advantage of any of these flexible options, please call 1-800-903-2172. We’ll make sure that your child receives the full benefits of the program.